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Why isn't the EPD Library listing all my EPDs, or listing them correctly?

 Overview

The EPD Library displays the latest version of each EPD that has been downloaded using our tools. If you've edited an existing mix, or some of your mixes aren't showing up, this is usually because the EPD Library hasn't been updated with the latest download yet.

Before you begin
  • You know which mix or EPD is missing or showing incorrectly.
  • Still not showing correctly after re-downloading? Contact our Help Center with the mix name or EPD in question.
  • [Link: Why aren't my EPDs listed on ASTM/NRMCA's website?]
  • [Link: How do I increase the range or unit for a material in the EPD Generator?]
Steps

1. Go to the EPD Generator tab.

2. Download the EPD from there and confirm it is correct.

3. If the EPD still isn't listed correctly in the EPD Library, delete it from the EPD Library.

4. Download it again from the EPD Generator to force the system to list the most updated version.

Expected result

The EPD should now be listed correctly in the EPD Library, reflecting your latest download.

Troubleshooting

You can reach our Help Center directly here: Submit a Support Ticket

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