I have a question about my invoice – who do I contact?
Overview
If you have a question about your invoice, our Sales team will loop in Accounting to follow up with you.
Before you begin- You know the details of your invoice question (e.g., invoice number, plant, or billing period).
- Have a specific invoice number or billing period in question? Include it so accounting can locate it quickly.
1. Contact Support (link below) or accounting@climateearth.com.
2. Describe your invoice question.
Expected resultThe sales and/or accounting team will reach out to you to address your question.
TroubleshootingYou can reach Customer Support directly here: Submit a Support Ticket