How do I update the supplier of an existing material?

If you've changed suppliers for a material, our support team can update the supplier on file for that material.

• You know the plant name.
• You know the current material name and material code.
• You know the current supplier.
• You have the new supplier's name, manufacturing plant name, and manufacturing location.
• You know the transportation mode(s) and, if available, one-way distances from the new supplier's manufacturing location to your plant, including any pickups from a hub or terminal.
• Not sure of the one-way distance from the new supplier's location to your plant? You don't need to provide it – just include the transportation mode and we'll estimate the distance for you.
• Updating suppliers for materials across multiple plants? List each plant, material, and its new supplier separately so support can apply the changes correctly.
• [Link: How do I add new materials to the EPD Generator, and what does it cost?]
• [Link: How do I clarify or change the name/code of an existing material?]

1. Contact Customer Support (link below).

2. Provide the plant name, current material name and material code, and current supplier.

3. Provide the new supplier's name, manufacturing plant name, and manufacturing location.

4. Provide the transportation mode(s) from the new supplier's manufacturing location to your plant, including any pickups from a hub or terminal. You can either provide the transportation modes and we will estimate the distances for you, or you can provide the distances yourself using Google Maps or by reaching out to the supplier.

Support will update the supplier associated with the specified material and plant.

You can reach Customer Support directly here: Submit a Support Ticket