How do I update the manufacturer representative listed on our EPDs?
Overview
If the manufacturer representative listed on your EPDs has changed, our support team can update this across your EPDs for you.
Before you begin- You know the plant name.
- You have the previous manufacturer representative's full name and work email address.
- You have the new manufacturer representative's full name and work email address.
- Updating the manufacturer representative for multiple plants or regions? List the previous and new representative for each plant/region separately so support can apply the changes correctly.
- [Link: Who should I list as the manufacturer representative on the EPDs?]
- [Link: How do I update our logo or mix descriptions after a rebrand?]
1. Contact Customer Support (link below).
2. Provide the plant name.
3. Provide the previous manufacturer representative's full name and work email address.
4. Provide the new manufacturer representative's full name and work email address.
Expected resultSupport will update your EPDs to list the new manufacturer representative for the specified plant(s).
TroubleshootingYou can reach Customer Support directly here: Submit a Support Ticket
Related articles