How do I clarify or change the name/code of an existing material?
Overview
If you need to update the name or code of a material already in your EPD Generator, our support team can make this change for you.
Before you begin- You know the plant name.
- You know the current material name(s) and material code(s).
- You know the new material name and/or code to be updated.
- Updating multiple materials at once? List each current material name/code alongside its corresponding new name/code so support can match them correctly.
- [Link: How do I add new materials to the EPD Generator, and what does it cost?]
- [Link: How do I update the supplier of an existing material?]
1. Contact Customer Support (link below).
2. Provide the plant name.
3. Provide the current material name(s) and material code(s).
4. Provide the new material name and/or code to be updated.
Expected resultSupport will update the material name and/or code as specified.
TroubleshootingYou can reach Customer Support directly here: Submit a Support Ticket
Related articles